A: Szpitalna St 30, Old Town, 31-024 Cracow, Poland P: 12 422 10 44 E: REZERWACJA@POLLERA.PL

Privacy Policy

Information of personal data for “U Pollera” guests

We protectprivacy in a standard corresponding to Regulation (EU) 2016/679 of the EuropeanParliament and of the Council of 27 April 2016 on the protection of individualswith regard to the processing of personal data and on the free movement of suchdata, and repealing Directive 95/46 / EC (OJ L 119, 4.5.2016, p. 1-88) – “RODO”,

1. Personal Data Administrator

The administrator of personal data of our guests is M22 Sp. Z o.o with headquarters in Krakow at Klasztorna 2B street

2. Information Protection Officer

Theinformation protection officer is available at the following e-mail address:iod@pollera.pl.

3. Purpose of processing personal data of our guests

Conclusion and implementation of a contract for the provision of our services.

Pursuing any claims by the “U Pollera” in connection with the damage suffered by the “U Pollera” caused by the Guest or protection against the Guest’s claims in relation to the “U Pollera”.

Documentingthe performance of the service for tax and statistical purposes.

In order toconsider the complaint.

If the Guest has consented to the processing of personal data for marketing purposes, “U Pollera” processes personal data in order to send marketing information and offers about its products and services.

“U Pollera” processes personal data of guests collected by our monitoring in order to ensure the safety of our guests and other people staying on the premises of the facility.

4. Legal basis for data processing

1. The legal basis for the processing of the Guest’s personal data obtained by the “U Pollera” is the contract for the provision of our services.

2. The legal basis for the processing of the Guest’s personal data used for marketing purposes is the Guest’s consent. “U Pollera” informs that the consent may be withdrawn at any time. Withdrawal of consent does not affect the validity of the processing that took place before the withdrawal of consent.

3. Thelegal basis for the processing of Guest’s personal data by monitoring is theprotection of his interests and the protection of interests of other people, aswell as the justified purpose of the administrator.

4. The legal basis for the processing of the Guest’s personal data to ensure the highest quality of services for our guests is the justified purpose of the administrator.

§ 5. ENTITIES TO WHICH PERSONAL DATA MAY BE TRANSFERRED

“U Pollera” provides personal data to the following categories of entities:

1.companies providing IT support services and providing IT software,

2.accountingcompanies providing accounting services,

3.transportand taxi companies if ordered by the Guest transport or courier services,

4.companies organizing trips if the Guest orders them

5. lawfirms providing legal advisory services and legal representation.

§ 6. PERIOD OF PROCESSING OF PERSONAL DATA

Personaldata:

1.obtained in connection with the concluded contract for the provision of our services will be processed during the period of limitation of tax claims or civil law claims of “U Pollera” or Guest, depending on which of these events occurs later,

2.obtainedon the basis of consent for marketing purposes will be processed for the periodof validity of the consent for marketing purposes,

3.obtainedin connection with the monitoring will be processed for 30 days from the dateof recording, and then they will be permanently deleted.

§ 7. RIGHTS OF THE GUEST IN RELATION TO THE PROCESSING OF PERSONAL DATA

Each guest has the right to access personal data, rectification, deletion or limitation of processing. In addition, each guest has the right to object to the processing. Access to data is possible at the our headquarters. In addition, “U Pollera” provides the address iod@pollera.pl through which you can contact regarding personal data.

§ 8. POSSIBILITY TO LODGE A COMPLAINT IN CONNECTION WITH THE PROCESSING OFPERSONAL DATA

The user has the right to inspect their data, the right to request their change or removal. For this purpose, please contact: iod@pollera.pl or to the following address: U Pollera, ul. Szpitalna 30, 31-024 Krakow

Each guesthas the right to lodge a complaint regarding the processing of his personaldata to the supervisory, which is the President of the Office for Personal DataProtection, ul. Stawki 2 00-193 Warsaw.

§ 9. REQUIREMENT TO PROVIDE PERSONAL DATA

Providing personal data in the field of name and surname, address, e-mail address, telephone number, age of the child, in the case of staying with a child, and vehicle registration number, in the case of parking at “U Pollera”, is a requirement to conclude our service contract. Failure to provide personal data will prevent us from concluding a contract for our services.

See more

Double room with a double bed with a view

See more

Single room

See more

Deluxe room with air conditioning

See more
Location Book Book online